Frequently Asked

Rug Care

For the best rug care, we recommend vacuuming regularly and spot cleaning with mild detergents. Avoid direct sunlight to prevent fading.

Shipping Info

Our rugs are shipped worldwide using reliable carriers. Delivery times vary by location, but we always strive to ensure timely arrivals.

Return Policy

We offer a 30-day return policy for all our rugs. If you're not satisfied, simply contact us to initiate the return process.

Custom Orders

Yes, we accept custom orders! Please reach out to us with your specific requirements, and we’ll collaborate to create your ideal rug.